Trust the process

One year ago, we published The Process on Figma. We put it together to give prospective clients an overview of who we are and how we work. Simply put, we realized that a lot of our initial conversations were spent going over basic info that didn’t necessarily need to be shared during a 1:1 conversation. We could make the precious initial client moments more productive by giving folks a little more information up front. Plus, by writing our process down, it lets us to share our thoughts more coherently and visually than we ever could in a 30-minute Zoom conversation.